These newsletters were published and emailed to our patients over the last few months (coinciding with the covid-19 pandemic). They help explain the steps we are taking to ensure your care and safety, and the safety of our employees.
IT'S SUMMER TIME AND THE TEMPERATURES ARE NICE AND HOT!!! HAPPY JULY 4TH!!!
Sid's garden is flourishing with yummy arugula, cilantro, basil, squash, zucchini, cucumbers, multiple tomato varietals, cantaloupe, and the cutest little ears of corn. He has worked very hard to keep the deer and little bunnies away. Our salads are quite delicious and we love to grill. Sid will try to continue the tradition of having some produce at the office to share with you.
It has been since Tuesday, May 26, 2020, when we reopened. It was not without some hesitation and anxiety, as everyone would expect. With that said, we have been so glad to see familiar faces and smiles (albeit behind masks of course.) It is not the same as greeting you with our smiles and receiving smiles, but it's working.
In actuality, with all of the safety precautions implemented, we have felt comfortable and safe in our new normal. The newest addition is a fogger which uses totally safe and totally nontoxic hypochlorous acid to aid in cleaning the air and all surfaces including the floors, furniture, everything. It is very effective in killing viruses and bacteria. We feel safe so we hope you feel safe.
We are continuing in our efforts to get used to our "alien suits" and are maneuvering in them much better. Please forgive us when we bump into and knock stuff over trying to move around. Poor Julie got stuck and couldn't get up with all of the additional garb on early on but has since figured out how to maneuver in her gown...well almost...
We hope we do not scare anyone with all of our armamentarium and actually hope it is the opposite, that you feel comfortable.
Everyone has been very cooperative with the office protocol. We have been very pleased with the social distancing maintained for the patients regarding other patients. Everyone has called upon their arrival to the building, waited until invited to come up in the elevator, all have worn masks into and out of the office, hands are sanitized, all are staying behind the plexiglass barriers, all are waiting in the treatment rooms until it's "appropriate" to leave. We really appreciate the help we have received from all of you so that we all feel respected and cared for.
Just a reminder...please try to avoid peeking around the plexiglass barriers at the front desk. We know it is a little difficult to communicate, but we have to ask that protocol be followed. We will get through this...
Since this pandemic is dynamic and we are still trying to figure out what works best through Covid-19, we would like to ask, if possible, for everyone to take your temperature the night before and the morning of your appointment. This will help assess if you need to stay home or come in for your appointment rather than waiting until you get to the office to have your temperature taken. We will still assess your temperature when you arrive if you do not have access to a thermometer. We really have not run into any situations to cause alarm, we are just trying to tweak the protocol to be better prepared and help everyone.
Please bring your cell phones and masks for every appointment. Of course, if you forget your mask or don't have one, we will provide one for you. We are trying to conserve Personal Protective Equipment (PPE) especially masks and respirators because PPE is still in very short supply and difficult to attain. Our medical facilities treating those patients with Covid-19 still need an abundance of supplies so we are trying to be thoughtful.
During these very hot summer days, please do not get over heated waiting outside of the building. You would be amazed how much your body temperature can increase by hanging out in the heat. It can appear that you may have a low grade fever when we take your temperature in the office directly after you come up. Stay in your air conditioned cars or inside the building main floor (keeping social distance) until we invite you to come up to the office for your appointment. We are trying very hard to have people come up as quickly as possible and apologize to anyone who has had to wait.
Since numbers of Covid-19 cases are increasing in some areas like hot spots due to lack of social distancing and mass gatherings, we have to ask more specific questions regarding travel. We do not wish to offend anyone, we are just trying to keep you, ourselves, and others safe. PLEASE alert us if you have been to Myrtle Beach or any beach, anywhere that there have been mass gatherings, rallies, protests, or anywhere out of NC. If you have been to a zip code with increasing Covid-19 cases, please let us know. We may have to ask that you not come for a dental appointment and to self quarantine for 2 weeks before being allowed to come. It will be on a case by case basis of course. We realize everyone is sick of being asked all of these questions...we feel your pain...
We are doing contact tracing asking everyone who enters our office to alert us if they develop an increased temperature or any symptoms of Covid-19 within 2-14 days after being at our office. Obviously we will contact everyone within a time frame if someone is Covid-19 positive. Again, this has not been an issue, but we still want to be diligent with our efforts.
We encourage all of our patients to come for hygiene appointments. Since our hygienist(s) is not using ultrasonics for now, we ask that brushing and flossing be done just prior to an appointment if possible.
Please continue with your restorative treatment needs as well. We do not want your treatment needs to turn into more extensive, more expensive treatment needs.
To reiterate, please wear your bite guards at night when you have very little control over what you may be doing in your sleep. The bite guard may be worn during the day as well to help protect teeth, restorative treatment, and joints. If you don't have a bite guard, if a bite guard has been recommended, if you feel one is needed, please call for an appointment so that a custom bite guard can be fabricated.
We are seeing more infection in the gums and bone support due to missed hygiene appointments. We are seeing more fractured teeth, more recession and abfractions due to clenching/bruxing related to Covid-19 stress and anxiety. Dental appointments are absolutely essential to overall health and we want to help mitigate emergency situations. We can help you now. Please call for an appointment if you don't already have one.
Sooooo please take good care of yourselves, be careful where you go, wear your masks properly over your mouth
AND nose, wash your hands frequently, stay a minimum of 6 feet from others for social distancing, brush and floss daily, and wear your bite guards. We know everyone is tired of all of this...
Research is indicating that it is time and proximity to others that is driving the numbers up. Remember there are those who are asymptomatic who spread the disease as well. This is a fluid situation so let's all do our part for our society to get and keep those numbers of Covid-19 cases down. We all need to continue being mindful of our front line workers who are risking their lives and who are overwhelmed with this disease.
Thank you to each and everyone one of you, stay safe, stay well,
Marcella, Sid the best husband and tractor driver, Lisa the best Appointment Coordinator, Julie the best Assistant, and Karen the best Hygienist
© Copyright 2016. Marcella & Sid Sockwell. All rights reserved.